0145 - Business Ethics

Course Description

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business; it will change lives. A company's ethics will have influence all levels of business, and will influence all who interact with the company, including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding the importance of ethics within a business very important.

Objectives

• Define and understand ethics
• Understand the benefits of ethics
• Create strategies to implement ethics at work
• Recognize social and business responsibility
• Identify ethical and unethical behavior
• Learn how to make ethical decisions and lead with integrity

Outline

1. What is Ethics?
   • What Is Business Ethics?
   • Ethical Obligations
   • 10 Benefits of Managing Ethics
2. Implementing Ethics in the Workplace
   • Benefits
   • Downside
   • Guidelines for Managing Ethics in the Workplace
   • Roles and Responsibilities
3. Employer/Employee Rights
   • Privacy Policies
   • Harassment Issues
   • Technology
4. Business & Social Responsibilities
   • Identifying Types of Responsibilities
   • Handling Conflicting Social and Business Responsibilities
5. Ethical Decisions
   • The Basics
   • Balancing Personal and Organizational Ethics
   • Common Dilemmas
   • Making Ethical Decisions
   • Overcoming Obstacles
6. Whistle Blowing
   • Criteria and Risk
   • The Process
   • When You Should “Blow the Whistle”
7. Managerial Ethics
   • Ethical Management
   • Identifying the Characteristics
   • Ensuring Ethical Behavior
8. Unethical Behavior
   • Recognize & Identify
   • Preventing
   • Addressing
   • Interventions
9. Ethics in Business
   • Organization Basics
   • Addressing the Needs
   • Ethical Principles
   • Ethical Safeguards
   • Developing a Code of Ethics
   • Performing an Internal Ethics Audit
   • Upholding the Ethics Program