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Course Description

Becoming a more likable boss can sometimes be a difficult process to describe. Sometimes it can be as simple as one characteristic that facilitates great communication and great employee relationships. It can simply be that special way that you show confidence in your team. Learn how to further develop your leadership skills and improve yourself by managing and observing the way that people interact.

Objectives

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust.

Outline

  • Is it Better to be Loved or Feared?
    • The Case for Fear
    • The Case for Love
    • The Case against Either
    • The Middle Ground 23
  • Leadership as Service
    • Top-down Hierarchies
    • A Lateral Perspective
    • Know Your Employees
    • Genuine Empathy and the Power to Lead
  • Leadership by Design
    • Begin with the End in Mind
    • Setting Goals
    • Determining Values
    • A Mission Statement
  • Understanding Motivation
    • Dramatism
    • The Pentad
    • Guilt and Redemption
    • Identification
  • Constructive Criticism
    • What are Your Intentions?
    • A Positive Vision of Success
    • Feedback Sandwich
    • Following up (versus Badgering)
  • The Importance of Tone
    • Lighting a Fire
    • Calming a Storm
    • Adult versus Parent
    • Changing the Script
  • Trusting Your Team
    • Dangers of Micromanaging
    • Delegation and Anxiety
    • Aces in Their Places
    • Celebrating Success
  • Earning the Trust of Your Team
    • Honesty
    • Reliability
    • Availability
    • Openness
  • Building and Reinforcing Your Team
    • Identifying Team Strengths and Weaknesses
    • Identify Team Roles
    • Design Exercises with Specific Goals
    • What to Avoid
  • You are the Boss of You
    • What Kind of Person Would You Follow?
    • Self-Awareness
    • Self-Improvement
    • Keeping Your Balance
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