0046 - Trust Building & Resilience Development

Course Description

Ensuring relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a solid place for all to work. This workshop will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.

Objectives

• Gain the trust of employees by empowering them.
• Promote transparent communication.
• Keep the promises you make.
• Identify different personality types and how to work with them.
• Respect all those you work with.
• Keep stress at bay.
• Overcome adversities.
• Accept and manage change.
• Stay motivated.

Outline

• Empower Staff
  • Set Expectations
  • Accept Input
  • Delegate
  • Supply Resources

• Transparent Communication
  • Verbal
  • Non-Verbal
  • Honest Feedback
  • No Gossip

• Keep Promises
  • Be Organized
  • Stay Motivated
  • Don’t Overcommit and Under Deliver
  • Keep Track

• Respect
  • Position
  • Opinion
  • Time
  • Strengths/Weaknesses

• Develop Positive Relationships
  • Get-to-Know Colleagues
  • Manage Boundaries
  • Collaborate with Others
  • Show Appreciation

• Personality Types
  • The Leader
  • The Analytical
  • The Amiable
  • The Expressive

• Change: Acceptance and Management
  • Change is Constant
  • Dealing with Evolution
  • The Other Side
  • Integrate the Change

• Overcoming Adversities
  • Recognize Mistakes
  • Fix Mistakes
  • Evaluate Your Improvements
  • Avoid Same Mistakes in Future

• Stress Management
  • Exercise
  • Balanced Diet
  • Sleep
  • Work Under Pressure

• Stay Motivated
  • Keep End Goal in Mind
  • Be Optimistic
  • Like-Minded People
  • Reward Yourself