0043 - Social Intelligence

Course Description

Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions.

Objectives

• Be aware of our own behaviors
• Learn to be empathetic with others
• Know tools for active listening
• Effectively communicate interpersonally
• Recognize various social cues
• Determine appropriate conversation topics
• Know various forms of body language

Outline

• Increase Your Self Awareness
  • Remove or Limit Self-Deception
  • Ask For Feedback
  • Be Open to Change
  • Reflect On Your Actions

• The Keys to Empathy
  • Listening and Paying Attention
  • Don’t Judge
  • Shift Your View
  • Don’t Show Fake Emotions

• Active Listening
  • Attunement
  • Don’t Jump to Conclusions
  • Shift Your Focus
  • Don’t Discount Feelings

• Insight on Behavior
  • Perception
  • Facts vs. Emotions
  • Online Communication
  • Listen and Watch More

• Communication
  • Give Respect and Trust
  • Be Consistent
  • Always Keep Your Cool
  • Observing Body Language

• Social Cues
  • Recognize Social Situations
  • The Eyes Have It
  • Non-Verbal Cues
  • Verbal Cues
  • Spectrum of Cues
  • Review and Reflect
  • Being Adaptable and Flexible
  • Personal Space

• Conversation Skills
  • Current Events
  • Conversation Topics
  • Cues to Watch For
  • Give People Your Attention

• Body Language
  • Be Aware of Your Movements
  • It’s Not What You Say – It’s How You Say It
  • Open vs. Closed Body Language
  • Communicate with Power

• Building Rapport
  • Take the High Road
  • Forget About Yourself
  • Remembering People
  • Ask Good Questions