0039 - Workplace Respect

Course Description

When you learn to accept the differences between the values and perspectives of others, then all of you grow as a team. It is the responsibility of everyone to be respectful and address conflict in a positive manner. This workshop also addresses skills that help empower participants to recognize behaviors that influence performance. A respectful workplace promotes integrity, professionalism, good communication, and recognition.

Objectives:

• Have a clear understanding of respect and self-respect
• Choose appropriate emotional responses
• Develop respectful communication approaches
• Understand how to build a respectful workplace, and the importance of team contribution
• Understand policies on respect, and the many benefits
• Focus on building an inclusive work environment

Outline

• What is Respect?  
  • Defining Respect    
  • Self-Respect    
  • Owed Respect vs. Earned Respect    
  • Measuring Respect    
  • Respect for the Workplace    
• The Respectful Employee    
  • Common Characteristics    
  • The Importance of Mutual Respect    
  • Earning Respect    
  • Enhancing Professionalism    
  • Being Liked vs. Being Respected    39
• Disrespectful Behavior    
  • Why These Behaviors Arise    
  • Discrimination    
  • Bullying    
  • Harassment    
  • What is Not Harassment?    
• Managing Emotions    
  • Meaning of Emotions    
  • Negative Emotions at Work    
  • Choosing Your Reactions    
  • The Positive Outcome  
• Respectful Communication Approaches    
  • Self-Awareness    
  • Active Listening    
  • Nonverbal Communication    
  • Verbal Communication    
  • Constructive Disagreement    68
• The Inclusive Mindset    
  • The Inclusive Leader    
  • Diversity vs. Inclusion    
  • Types of Workplace Diversity    
  • Creating an Inclusive Workplace    
  • The Power of Words  
• Employee Recognition    
  • Recognition and Respect    
  • The Halo Effect    
  • Giving Recognition    
  • The Communication Component    
  • Improving Employee Recognition    87
• The R’s of Respect    
  • Recognition    
  • Responding    
  • Reporting    
  • Roles and Responsibilities    
  • Rising Above    
• Building a Respectful Workplace    
  • It Starts with You    
  • Team Contribution    
  • Respecting Space and Boundaries    
  • Workplace Ethics    
  • Policies on Respect    
• Benefits to the Business    
  • Productivity and Knowledge    
  • Employee Engagement    
  • Job Satisfaction    
  • Stress Reduction    
  • The Welcoming Environment